Support

I cannot sign in

Lovvy has no passwords. Sign in with Apple, with Google, or with a code we email you. If the code has not arrived after a minute, check your spam folder and confirm you used the same address you signed up with.

I want to share my diary with someone

Open the Profile tab, generate a diary code under Invite your partner, and send it to them. Once they join, the diary belongs to both of you and the entries already in it stay where they are.

I want to leave a shared diary

Profile, then Leave diary. Your access ends and your personal entries go with you. The diary and its shared memories stay with its owner.

I want to delete my account

Profile, then Delete account. It removes your account and your personal entries permanently. Your partner keeps the shared diary and their own records, and a diary with no members left is deleted. Photo files are cleared separately by background cleanup.

I want a copy of my data

Diary export inside the app is still being built. Until it ships, email us and we will send you a copy.

A film, poster or release date is wrong

The catalogue comes from TMDB, a community-edited database, so corrections made there reach Lovvy. Tell us anyway if something looks badly off.

Anything about your data, a deletion request or a complaint belongs in the privacy policy, or write to privacy@lovvy.app.